SHIPPING POLICY

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At Livesaya, we strive to deliver your natural and traditional products safely and on time. Please read our shipping policy carefully.

📦 Order Processing

All orders are processed within 1–3 business days.

Orders are not shipped or delivered on Sundays or public holidays.

In case of high order volume, processing may be slightly delayed. We will notify you in such cases.

🌍 Shipping Coverage

We currently ship across India.

For international shipping, please contact us at livesaya26@gmail.com  before placing an order.

🚛 Shipping Charges

Shipping charges are calculated at checkout based on your location.

Free shipping may be available on orders above ₹399 (if applicable).

⏱️ Delivery Timeline

Standard delivery time: 3–7 business days.

Remote or rural areas may take 5–10 business days.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

📍 Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS/Email.

You can track your order through the courier partner’s website.

📦 Packaging

We ensure that all our natural products are securely packed to maintain quality and freshness.

As our products are eco-friendly and handmade, slight variations in packaging may occur.

⚠️ Delays & Issues

While we aim for timely delivery, delays may occur due to:

Natural calamities, Courier service disruptions, Incorrect shipping details provided by the customer

❗ Incorrect Address / Failed Delivery

Please ensure your shipping details are accurate.

We are not responsible for delays or losses due to incorrect address information.

Additional charges may apply for re-shipping.

📩 Need Help?

If you have any questions regarding shipping, feel free to contact us:

📧 Email: livesaya26@gmail.com 

📞 Phone/WhatsApp: +91 63634 07652

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FREE Shipping

Free shipping may be available on orders above ₹399 (if applicable).

We ships with the best shipping options available, We deliver to hundreds of customers all over India every day, and we strive to provide you with services of the highest level. www.livesaya.in uses all leading courier companies for the shipping of all products ( Indian Post, Delhivery, Shiprocket, Express bees etc) in India, to deliver your product safely & successfully.

Order Handling Time

After orders is confirmed, Our warehouse department generally takes 1-2 working days for quality inspection, packaging, and then delivery to the logistics partner. You will receive a notification when your order has been shipped.

Order Delivery time
The expected delivery time to reach your address will take 3-5 working days. or maybe less day depending on the city and location.

Track Your Order
Once we ship the product you will receive a notification by SMS & EMAIL with a link to track the shipment. Click on the attached link and check your shipment’s current location anytime.

How Could Your Shipment Be Delayed?
However, we deliver all our shipments safely and successfully but If there is any unseen or unexpected problem then the shipment might be delayed. Unexpected problems could be anything like:

(1) Unable to reach the customer.
(2) Customer’s phone number not working/ not reachable.
(3) Any kind of strike in the city or in a courier company.
(4) Any natural calamities disasters like earthquakes, floods, lighting, etc.
(5) Any policy/ law deploy by the government department of India.
(6) Any kind of accident during shipment transit.

If you have any questions about your shipment? contact us at contact@livesaya.in  or Call/WhatsApp at +91 63634 07652