REFUND POLICY

At Livesaya, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.

• Livesaya is not responsible for any damage caused after delivery.
• In case the product is received in a damaged (broken, leakage or any other) condition, return or replacement will take place only if informed within 24 hours with video proof of unboxing, from the time of delivery.
• However, for Replacement / Damaged products will be delivered within 5-7 business days.
• Refund Request Process: Processing time – Approved refunds will be processed and credited back to your original payment method within 7-10 working days.

• Returns and exchanges requests will be subject to checking and vetting by livesaya.
• Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
• You can get the refund within 7 days if you cancel the order before we ship. No refund shall be made after the order is shipped.
• No Refund shall be made once goods are sold.

livesaya26@gmail.com (For shipment related queries)